Real transformation, delivered

About the Company

PKL Manufacturers is an automotive filter manufacturer based in Pelabuhan Klang, Selangor. Founded in 2016, the company has scaled rapidly to 200 employees, achieving 94% revenue growth in 2023. PKL produces oil filters, air filters, and cabin air filters primarily for the US market — serving global aftermarket brands including Champion Laboratories, Fram Group, Service Champ, and Premium Guard.

The Challenge

PKL's rapid growth created operational complexity that far outpaced their existing systems. US automotive buyers require strict datecode formats on every order reference, but these were generated manually — leading to compliance errors and rejected shipments. Purchase orders moved without structured approval, vendor price changes went undetected, and delivery planning had no visibility into component demand across open sales orders.

On the warehouse floor, lot tracking was inconsistent — different operators created lots in different formats, making it impossible to trace a finished filter back to its raw material batch. Stock counts had no formal process or approval workflow. Production output went unmeasured with no tracking by line or shift. Product drawings lived on a disconnected network drive. And equipment maintenance was entirely reactive — no spare parts tracking, no preventive scheduling, no cost visibility.

"Every filter must be traceable from raw material to export container, and the system simply could not guarantee that."

How Waon Delivered

Waon built an end-to-end operating system connecting every stage of PKL's operations. We created a configurable datecode engine that auto-generates compliant order references for each US buyer. We built a delivery schedule planner that aggregates component demand, compares it against stock and forecast, and highlights gaps — so planners know exactly what to produce or purchase before commitments are missed.

We implemented multi-level purchase approval with rejection tracking and full audit trails. For traceability, we deployed standardized lot naming with intelligent reuse and auto-assignment on receipt. Stock counts now follow a formal process with variance calculation, multi-level approval, and automatic adjustments. On the production floor, every manufacturing order tracks its production line, shift, and completion — all linked to the originating sale order — with a planning dashboard that breaks down output by date, line, and shift.

We connected PKL's Synology NAS directly to Odoo so production staff can scan a product code and instantly preview engineering drawings on their phone. And we transformed maintenance from reactive firefighting into a structured system — with equipment-linked spare parts, technician performance tracking, and preventive scheduling that keeps machines running before they break down.

About the Company

The Flute Store Malaysia is the country's largest flute-specialized store, founded by professional flutist Sze Gee Chew. As the authorized Muramatsu dealer in Malaysia, the store offers premium Japanese flutes alongside the CG Flute Academy for music education. The Flute Store also hosts FluteFest Malaysia — the country's largest-scale flute festival — bringing together international artists, masterclasses, and competitions.

The Challenge

Student enrollment, teacher records, and class schedules all lived outside the system. Timetable changes from absences and replacements were manual every week. There was no way to detect classroom scheduling conflicts, leading to double-bookings. Sensitive cost and margin data was visible to all staff. And multi-currency payments — common for imported premium flutes — had no structured voucher workflow.

"The business operates as both a premium retailer and a music academy — but the two sides were completely mixed in their accounting."

How Waon Delivered

Waon unified both sides of the business into one Odoo platform. We separated class revenue and retail revenue into distinct accounting tracks with dedicated journals and sale order sequences — so management sees exactly how each business line performs.

We built student and teacher management inside Odoo with enrollment tracking and automated user creation. We created a timetable system that handles absences, replacements, and session changes automatically, with physical classroom overlap detection. We deployed role-based document access so sensitive invoices, costs, and margin data are visible only to authorized staff. And we added a payment voucher system supporting multiple currencies for premium instrument purchases.

About the Company

CE Concept Sdn Bhd is a design-and-build interior design firm based in Kuala Lumpur, delivering creative solutions for residential and commercial projects. Registered as a G3 contractor with CIDB and PPK-certified, the firm employs designers, project managers, carpenters, and installers focused on quality execution.

The Challenge

Customer records were visible to every salesperson, creating internal competition over leads rather than collaboration. Standard product pricing needed to stay fixed for consistency, but custom project quotes required pricing flexibility. And the company had no professional website that reflected the quality of their design and renovation work.

"All staff could see product costs, compromising the company's ability to negotiate project margins."

How Waon Delivered

Waon implemented operational controls and a digital presence tailored to CE Concept's business model. We restricted cost and margin visibility so only authorized roles can access sensitive pricing data — protecting negotiation positions. We implemented customer-level access rules so each salesperson sees only their assigned clients, eliminating internal friction.

We created a dual pricing model where standard products are price-locked for consistency while custom projects allow flexible quoting by the sales team. And we designed and deployed a brand-aligned website that reflects CE Concept's design aesthetic and craftsmanship — giving the firm a digital presence that matches the quality of their physical work.