Flexible Odoo Solutions
for Every Business
Two distinct services: Maintenance for existing systems, or full implementation with continuous improvement.
Our Service Offerings
Select a service to see detailed breakdown
Support Pack
RM 3,000 / month
For businesses with existing Odoo systems that need ongoing maintenance and occasional customizations.
Implementation Pack
RM 8,000 / month
For new implementations or businesses wanting continuous improvements with unlimited customization and strategic guidance.
Support Pack - What's Included
Comprehensive maintenance and support for your existing Odoo system. Perfect for businesses that need reliable support without frequent customizations.
Dedicated Project Manager
A single point of contact who understands your system and handles all your support needs.
Unlimited Support Requests
Submit as many support tickets as needed via email, WhatsApp, or phone with 2-hour response time guarantee.
System Maintenance & Bug Fixes
Regular maintenance, updates, and quick resolution of any issues to keep your system running smoothly.
Hourly Customization Available
Need custom features occasionally? Get development work done at RM 250 per hour on-demand.
Monthly Onsite Visit
Regular onsite visits within West Malaysia to review system performance and address any concerns face-to-face.
Best for: Businesses with stable Odoo systems that need reliable support and occasional minor customizations.
Implementation Pack - What's Included
Full implementation service with dedicated development team. Also perfect as a continuous improvement plan for businesses with frequent customization needs.
Dedicated Developer & Project Manager
A full-time software developer and project manager working exclusively on your Odoo system.
Unlimited Customization
Build as many custom features, workflows, and automations as you need without per-hour charges. No limits.
Full Implementation Support
Complete end-to-end implementation from discovery to go-live, including staff training and system setup.
Continuous Improvement & Strategic Advisory
Our team proactively identifies improvement opportunities, suggests new features, and provides strategic guidance to maximize your ROI.
Priority Support & Monthly Onsite Visits
Unlimited support with 2-hour response time, plus monthly onsite visits in West Malaysia for strategic reviews and planning.
Best for:
- New Odoo implementations
- Businesses with frequent customization needs
- Companies wanting continuous improvements
- Those seeking strategic ERP guidance
💡 Cost Savings: More cost-effective than Support Pack if you need more than 20 hours of customization per month (RM 250/hr × 20 = RM 5,000 + RM 3,000 = RM 8,000)
Why Choose Our Subscription Model?
Transparent pricing with no hidden fees
Choose What Fits
Select Support Pack for maintenance or Implementation Pack for continuous development. Each serves a distinct purpose.
Pause Anytime
Need to pause your subscription? No problem. Resume whenever you're ready without any penalties or reactivation fees.
No Lock-in Contracts
Month-to-month billing with the freedom to cancel anytime. No hidden fees or long-term commitments required.
Cost Effective
Implementation Pack offers better value if you need frequent customizations compared to paying hourly rates.
Our Implementation Process
Phase 1: A proven 4-month approach that ensures your Odoo system truly fits your business operations
Month 1: Deep Requirement Gathering
Phase 1We go beyond traditional requirement gathering. Our team works hands-on with your users on their day-to-day tasks to understand real operations.
- On-site observation of actual workflows
- In-depth interviews with all user levels
- Documentation of pain points and bottlenecks
- Creation of detailed flowcharts and process maps
- Comprehensive requirement list delivery
Month 2-3: Iterative Development
Phase 1Development with continuous user feedback. We don't wait until the end – users test features as we build them.
- Module configuration and customization
- Regular user testing sessions throughout development
- Immediate feedback incorporation and adjustments
- Progressive feature rollout for early validation
- Mid-Month 3: Comprehensive UAT (User Acceptance Testing)
Month 4: Data Migration, Training & Go-Live
Phase 1Final preparation and smooth transition to production with comprehensive support.
Data Import
- Data cleansing and validation
- Structured migration process
- Data integrity verification
User Training
- Role-based training sessions
- Hands-on practice exercises
- Training documentation delivery
Go-Live
- Cutover planning and execution
- On-site support during launch
- Post go-live monitoring
What Makes Our Approach Different
We don't just implement software – we immerse ourselves in your operations. By working hands-on with your team from day one, we capture the real workflow, not just the ideal process. This deep understanding ensures your Odoo system truly fits how your business actually works.
After Phase 1 completion, continue with Implementation Pack for ongoing enhancements and support, or switch to Support Pack for maintenance only.
Not Sure Which Service to Choose?
Let's discuss your business needs and help you select the right service plan.
Schedule a Consultation